naor

Ok sorry Enrico it's all my fault, I f****d up environment variables and I had some issues. I was missing the correct 'Path' variable and so It didn't work the command 'powershell' from tha prompt. Now everything is fine. Thank you for the support and sorry for the inconvenient

So this is the full error: {"timestamp":"2023-09-12T08:41:24.464000Z", "level":"error", "log_version":1, "hostname":" ", "app_name":"ElectronGui", "pid":1580, "msg_id":"MAIN", "message":"error: Command failed: chcp 65001 >NUL & powershell.exe -NonInteractive -NoProfile -Command [Security.Principal.WindowsIdentity]::GetCurrent().Name"} operable program or batch file. I only cancel the hostname

Ok, a colleague give me his logs and he also have the warning and the second error so I think my issue is about the [Security.Principal.WindowsIdentity]::GetCurrent().Name error. Do you know how to help me?

yes it works

And there is also this warning that I don't know if it could helpful: "message":"ResourceLimit not present in env variables - ['MEM_LIMIT', 'MEM_REQUEST', 'CPU_LIMIT', 'CPU_REQUEST', 'POD_NAME']. You can safely ignore this warning in desktop version"

and also a second error related to a file I think even if there is a json file in the folder related to the path: "message":"{errno:-4058,syscall:open,code:ENOENT,path:C:\\Users\\naor\\rulex\\platform\\rulexwdb\\r_clientlock\\08eb477f-171d-40ce-b910-ff83ee8d3ba6.json}"

I think this is the error: "message":"error: Command failed: chcp 65001 >NUL & powershell.exe -NonInteractive -NoProfile -Command [Security.Principal.WindowsIdentity]::GetCurrent().Name"} operable program or batch file. I probably did something wrong with environment variables or I don't know. Can you help me?

The pc is not mine but it is a company pc so I don't know if logs contain information that I can not share. Is it possible to send you the logs? The company bought sono learining courses on Rulex Academy so I need the platform to do them

E mi hanno detto di specificare che ho scaricato la versione "rulex_platform_setup_1.1.1-185", l'ultima disponibile sul vostro sito. Un saluto

Sorry I didn't upload the picture. It remain stuck here forever

Hi, I download and install rulex platform but my PC is not able to open it. Any advice? It remain stuck with the loading image