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Silvia

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Posts posted by Silvia

    Unable To Install Rulex Platform

    in Rulex Platform

    Posted

    Hi,

    The problem is probably due to a firewall or an anti-virus software blocking the installation of Rulex Platform. To solve this issue, you can try right-clicking on the executable and select Run as administrator or open your anti-virus software and flag Rulex Platform as safe.

    Remember that during the installation phase you should be connected to internet and you need to select the Install only for me option.

    Let me know if this works! 😀

    Being locked at Rulex Academy

    in Rulex Platform

    Posted

    Hi!

    Thanks for reaching out to us!

    After 1 day of being locked out, students will automatically have the possibility of taking the test another time.

    Being locked out is a useful step in the learning process to set aside the time required to retake the course and carefully review concepts and definitions, before retaking the wrap-up test.

    From the admin side, I see that the issue is now solved, and you have now successfully completed the Data-Driven Marketing learning path, congrats!

    You can share your achievement on LinkedIn, just go to Rulex Academy, click on the Achievements tab > badges and then click the LinkedIn icon to share it.

    How to manage your purchase

    in Community guidelines

    Posted

    From the Rulex Community Store you can manage your purchases, for example a Rulex Academy subscription or a Rulex Platform package.

    You can find all the steps in this video:

     

     

    Let's see how to manage your purchase!

    1. Hover the mouse over Store, and select Manage Purchases.
    2. Click Manage to see the corresponding details of the purchased product.
    3. Click on Cancel Renewals to suspend the subscription.
    4. Click on Reactivate to reactivate the subscription.

    How to make a purchase

    in Community guidelines

    Posted

    The Rulex Community Store allows to purchase in an easy and secure way the subscription to Rulex Academy and different packages of Rulex Platform.

    You can find all the steps in this video:

     

    Let's see how to make a purchase!

    1. Click on Store in the toolbar.
    2. Select what you want to purchase, for example the subscription to Rulex Academy.
    3. Insert the email where you want to receive the product you've purchased.
    4. Click Add to cart, and select Review and check out to complete the order.
    5. You need to sign up to Rulex Community to move forward with the purchase, if you still haven’t.
    6. Fill all the required billing information, then click continue.
    7. Depending on where you're buying, the corresponding VAT will be added to the final price.
    8. Fill the required payment information, and click Place order and pay to confirm.
    9. Remember to agree to terms and conditions that you can find here Terms & Conditions
    10. Once you've completed this process, you'll receive an email with everything you need to get started.
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