ubuntu123 Posted March 22, 2023 Share Posted March 22, 2023 I have Ubuntu 20.04.4 LTS. In Oracle VM VirtualBox version 7.0 I installed Windows 11 Pro. Installation of Rulex 4 goes without problem, but when running the application I get "Fatal error detected: Failed to execute script Rulex". Installation goes without the problem, but in the end there is no user folder, which is probably causing the error. Want to know more? Link to comment Share on other sites More sharing options...
Enrico Posted March 22, 2023 Share Posted March 22, 2023 Hi, have you already downloaded and installed on the VM the latest Microsoft Visual C++ Redistributable supported (X64 Architecture), you will find it to the link Latest supported Visual C++ Redistributable downloads | Microsoft Learn Want to know more? Link to comment Share on other sites More sharing options...
ubuntu123 Posted March 22, 2023 Author Share Posted March 22, 2023 I have already tried this and it didn't help, maybe it is because I am using Rulex 4 and not Rulex Platform. Want to know more? Link to comment Share on other sites More sharing options...
ubuntu123 Posted March 22, 2023 Author Share Posted March 22, 2023 20 minutes ago, Enrico said: Hi, have you already downloaded and installed on the VM the latest Microsoft Visual C++ Redistributable supported (X64 Architecture), you will find it to the link Latest supported Visual C++ Redistributable downloads | Microsoft Learn I have already tried this and it didn't help, maybe it is because I am using Rulex 4 and not Rulex Platform. Want to know more? Link to comment Share on other sites More sharing options...
Enrico Posted March 22, 2023 Share Posted March 22, 2023 The correct sequence is 1. Microsoft Visual C++ Redistributable 2. Rulex 4 did you follow it? Want to know more? Link to comment Share on other sites More sharing options...
ubuntu123 Posted March 23, 2023 Author Share Posted March 23, 2023 Yes, we followed this sequence and the error is still the same. Want to know more? Link to comment Share on other sites More sharing options...
ubuntu123 Posted March 23, 2023 Author Share Posted March 23, 2023 I was able to get to this point by installing and running as administrator. But now this is the error I get when trying to activate a licence. Want to know more? Link to comment Share on other sites More sharing options...
Enrico Posted March 23, 2023 Share Posted March 23, 2023 This is a different issue and it seems not be related to the VM. If it is possible for you to share some more content this will be grant us to help you better. Information that may be useful to understand the problem includes: Version and build of Rulex installer that you are using Rulex logs, error log and redir, you can find them there C:\Users\<username>\Rulex\4\Log All the steps that brought you to the error Remember that all the information that you will share on a public forum will be public Want to know more? Link to comment Share on other sites More sharing options...
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