FedericoTropiano Posted April 2 Share Posted April 2 Hi, I've installed Rulex Platform on my computer (running Windows 11) but unfortunately, when opening, it reports an error indicating a JavaScript error. I can't share the image from URL here but it's a series of "Error: failed to load shared library: The specified module could not be found. at Object.module.exports.load("path"). And it won't let me go further. Any help? Thanks Want to know more? Link to comment Share on other sites More sharing options...
Enrico Posted April 3 Share Posted April 3 Hi, this seems to be an installation issue, have you already tried to perform a clean installation? Additionally, can you send us a screenshot of the files in the installation folder and the resources folder inside the installation folder itself? You can also try launching Rulex directly from the installation folder and let us know if you obtain the same error. If you need to share any private information, please reach on private chat Want to know more? Link to comment Share on other sites More sharing options...
FedericoTropiano Posted April 3 Author Share Posted April 3 Hi, Yes, I tried to perform a clean installation; I tried to launch Rulex directly from the folder as well, unfortunately same issues encountered. Here are the screenshots! Thank you Want to know more? Link to comment Share on other sites More sharing options...
Enrico Posted April 11 Share Posted April 11 After reaching @FedericoTropiano directly in private chat, we try to re-install Rulex with a clean installation and this error message comes out This message was due to the lack of necessary Redistributable After installing them, he was able to successfully run Rulex Platform Want to know more? Link to comment Share on other sites More sharing options...
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