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Rulex can't run because of JavaScript error


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Hi, I've installed Rulex Platform on my computer (running Windows 11) but unfortunately, when opening, it reports an error indicating a JavaScript error.

I can't share the image from URL here but it's a series of "Error: failed to load shared library: The specified module could not be found. at Object.module.exports.load("path"). And it won't let me go further.

Any help?

Thanks

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Hi, 

this seems to be an installation issue, have you already tried to perform a clean installation? 

Additionally, can you send us a screenshot of the files in the installation folder and the resources folder inside the installation folder itself?
You can also try launching Rulex directly from the installation folder and let us know if you obtain the same error.

If you need to share any private information, please reach on private chat 

 

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