wkaluzny Posted May 22 Share Posted May 22 Hi, There are alerts set to send mails when process starts and ends. Mails are succesfully delivered to my mailbox, but in RULEX process there is pop-up with information that sending failed: " The following tasks have finished the computation with warnings: CONFIG: Unable to send email: Accepted. " ANy idea why and how to get rid of this pop-up ? Wojciech Want to know more? Link to comment Share on other sites More sharing options...
Enrico Posted May 22 Share Posted May 22 Hi! Are you experiencing these problems with Rulex 4 or Rulex Platfrom? Want to know more? Link to comment Share on other sites More sharing options...
wkaluzny Posted May 22 Author Share Posted May 22 Its Rulex 4 Want to know more? Link to comment Share on other sites More sharing options...
Enrico Posted May 23 Share Posted May 23 Ok, if it's ok for you I will move this topic to the Rulex4 Forum. Anyway, can you please share with us a dummy prcx that replicates your problem so that we can investigate further? Also your service settings may help to understand the issue. Thank you in advance! Want to know more? Link to comment Share on other sites More sharing options...
wkaluzny Posted May 25 Author Share Posted May 25 These are my servie settings: <Settings> <sAppServerIP>localhost</sAppServerIP> <iAppServerPort>41185</iAppServerPort> <sDbServerIP>SERVER_IP\RULEX_SQL_DEV</sDbServerIP> <iDbPort></iDbPort> <sDbName>rulex_dev1</sDbName> <bDbWinAuth>True</bDbWinAuth> <sDbLogin></sDbLogin> <sDbPwd></sDbPwd> <sDbType>SQL Server</sDbType> <sDbDriver>ODBC Driver 17 for SQL Server</sDbDriver> <sDbSchema></sDbSchema> <sDbService></sDbService> <bUseAAA>False</bUseAAA> <bPwdsEncrypted>False</bPwdsEncrypted> <bSMTPRelay>True</bSMTPRelay> </Settings> and prcx attached I noticed the settings work fine without pop-up in my machine, while issues happens on VM. ALERT_ISSUE_MAIL.prcx Want to know more? Link to comment Share on other sites More sharing options...
Enrico Posted May 25 Share Posted May 25 What Rulex4 version and build are you running on the VM? Is it the same version you have on your machine? To check this, you have to: 1. Open Rulex 2. Click on Help (top left) -> About Want to know more? Link to comment Share on other sites More sharing options...
wkaluzny Posted May 26 Author Share Posted May 26 Softwere version: 4.7.2 build: 4 Want to know more? Link to comment Share on other sites More sharing options...
Enrico Posted May 30 Share Posted May 30 Hi! We were able to replicate and fix the issue, please install the latest Rulex4 version available in the Download section: (Rulex Download - Rulex Community) Want to know more? Link to comment Share on other sites More sharing options...
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