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  • General Conditions Rulex Academy



    1.     Premises

    The following terms and conditions of use (hereinafter referred to as "General Conditions") apply to all services and content provided by Rulex Innovation Labs S.r.l., with registered offices at Via Felice Romani 9/2, 16122 – Genoa, Italy (hereinafter referred to as “Rulex”), through its e-learning platform "Rulex Academy", accessible at the address http://learn.rulex.ai (hereinafter referred to as the "Site").

    The User who accesses Rulex Academy, even just by browsing the Site or using its services, declare to accept the General Conditions.

    This document applies to all current and future services and contents provided by Rulex Academy, unless otherwise required at the time of registration or during the first service delivery.

    2.     Object of the contract

    The contract concerns the access provided to the User by Rulex Innovation Labs S.r.l. to all the courses in the Rulex Academy catalogue (hereinafter referred to as "Services") against payment of the annual subscription.

    The payment of the subscription grants the User the limited, personal, non-exclusive, non-transferable, and revocable right of access to the Rulex Academy platform for the indicated duration.

    The contract will be considered concluded following the receipt by Rulex of the payment of the annual subscription made by the User

    3.     Obligations and responsibilities

    The User undertakes to use personally and exclusively, without the possibility of transferring them to third parties, the Services offered by Rulex through the Rulex Academy platform with the utmost diligence, respecting the rules of use indicated in the individual Services and in such a way not to compromise its stability, safety and quality. The User undertakes not to resell or make any other commercial use of the Services provided by Rulex through Rulex Academy.

    The User is responsible for maintaining the confidentiality of the password created during registration, together with the user ID, and declares to hold harmless and indemnify Rulex from any claim or demand from any party arising from the use or abuse of the Services carried out by third parties using the password assigned to the User.

    In cases of particular seriousness and urgency, Rulex reserves the right to suspend or interrupt the provision of the Services even without prior notice to the User if it detects, at its sole discretion and/or following reports from third parties, indicators which show that the methods of use of the Services by the User or other subjects authorized by the User may, directly or indirectly, cause damage to Rulex or third parties as well as compromise the stability, security and quality of the Services offered, without prejudice to Rulex's right to compensation of the damage.

    Without prejudice to the foregoing, Rulex reserves the right to suspend the Services if, at its sole discretion, it deems that the User carries out activities that violate the obligations set out in the General Conditions. In this case, the User, following a notification also via e-mail from Rulex, must immediately eliminate the causes of the dispute or provide suitable documentation proving full compliance with the current legislation of the activity he carries out. The User acknowledges that he is solely and exclusively responsible for the activities carried out through the Services or directly or indirectly referable to him.

    Rulex cannot be held responsible in any way for criminal, civil and administrative torts committed by the user using the Services.

    The User undertakes to indemnify and, in any case, to hold Rulex harmless from any action, request, claim, cost or expense, including legal fees, possibly deriving from the same due to the User's failure to comply with the obligations assumed and of the guarantees provided with the acceptance of the General Conditions and in any case connected to the use of the Services by the User.

    4.     Duration of the contract and payment methods

    Payment of the subscription at the price indicated on the Site grants the User the possibility of accessing Rulex Academy and using all the courses in the catalogue for 12 (twelve) consecutive months, starting from the day of receipt of the payment by Rulex Innovation Labs S.r.l.

    The conditions and payment methods that can be used by the User are exclusively those indicated on the website http://community.rulex.ai.

    5.     Right of withdrawal

    The User, knowingly and expressly, agrees to lose any right of withdrawal from this distance contract, with the exceptions to the right of withdrawal pursuant to art. 59, paragraph 1, lett. a) and o) of Legislative Decree 206/2005 (Consumer Code).

    By signing up for a subscription, the User consents to the delivery of digital content through a non-material support, with the express agreement and with the acceptance of the fact that this circumstance precludes any right of withdrawal.

    Furthermore, the User agrees to lose his right of withdrawal from this service, as it has been made completely accessible and usable by sending authentication credentials electronically.

    6.     Termination of the contract

    All the obligations assumed by the User, as well as the guarantee of the successful completion of the payment made by the same, are essential and relevant, so that the User's failure to comply with any one of them will determine the immediate legal termination of the contract.

    7.     Protection of Intellectual Property

    The intellectual property rights relating to the material and programs that Rulex makes available to the User during the provision of the Services, including any supports and documentation, remain in the full and exclusive property and ownership of Rulex, the User having only availability in use limited to the period, conditions and methods set out in the General Conditions.

    The User undertakes not to copy said materials and programs on hard disk or other durable memory medium, not to film and/or record them as well as not to publish them anywhere, disseminate them, divulge them, modify them, deform them and in any case not to any act that may cause damage, directly or indirectly, to the owner of the related intellectual property rights.

    To specify the foregoing, all intellectual property rights (intellectual property being understood for the purposes of the General Conditions any intellectual and/or industrial property right, registered or unregistered, in whole or in part, anywhere in the world, such as - a by way of non-exhaustive example – publishing products, trademarks, patents, utility models, designs and models, domain names, know-how, manuals, documentary formats, didactic material, slides, comments on legislation and jurisprudence, projections of specific editorial documentation , works covered by copyright, databases and software), including the economic exploitation rights on the Services and on any document relating to the Services in general are and remain the exclusive property of Rulex.

    8.     Technical requirements

    In order to use the Services of Rulex Academy, the following minimum technical requirements must be fulfilled:

    An internet connection. Web browser: Internet Explorer 8+. Firefox 2+. Safari on Mac 1.2+. Google Chrome. JavaScript and cookies enabled. While not a requirement, Litmos is best viewed using a minimum screen resolution of 1024×768.

    9.     Interruptions and malfunctions

    Rulex is committed to providing the Services with continuity and efficiency.

    The User is made aware and accepts that access to the online platform may be subject to interruptions for periods not exceeding 72 (seventy-two) working hours for maintenance interventions by Rulex, without this giving rise to a breach by Rulex or giving the User's right to any compensation or indemnity.

    It is understood that Rulex is not responsible in any way and for any reason for malfunctions or interruptions of the online service, of any entity and duration, independent of its will and caused, by way of example only, by interconnection problems, hardware failures, IT service violations, etc.

    The User is aware and accepts that Rulex has the right to interrupt the provision of the online service in the presence of justified security and/or guarantee of confidentiality problems even beyond the limit of 72 (seventy-two) working hours, by notifying the User, without this giving rise to a breach by Rulex or giving the User the right to any compensation or indemnity.

    It is the User's sole responsibility to ensure interoperability between the connectivity, which he is equipped with, and Rulex Academy.

    Rulex declines all responsibility for any temporary impossibility by the User of access and/or use for technical or technological reasons, including those relating to telephone connections, the burden of verification and arrangement of which is the sole responsibility of the User.

    10. Personal data processing

    In compliance with EU Regulation 679/2016 (GDPR), Rulex undertakes to process all personal data acquired in relation to the contract in compliance with the legislation on the protection of personal data.

    Rulex communicates to the User all the information required by art. 13 GDPR within its information on the processing of personal data which can be consulted at the following address Privacy Policy Rulex Academy.

    11. Force majeure

    Rulex is not liable in the event of impossibility, delay or defects in the Services, if caused by force majeure or by other events that could not have been foreseen at the time the contract was stipulated (for example failures of all types, difficulty in obtaining materials or energy, transport delays, industrial action, legitimate strikes, lack of manpower, energy or raw materials, difficulties in obtaining the necessary authorizations from the authorities, the measures taken by the authorities, acts of terrorism, events of nature, revolution, civil war, etc.), for which Rulex cannot be held responsible.

    If such events make it much more difficult or impossible for Rulex to perform the Services, and where such obstruction is not only temporary, Rulex has the right, at its discretion, to terminate the contract without notice or withdraw from the contract.

    In case of temporary problems, the operating times must be extended or postponed due to the time of the obstruction, plus a reasonable restart period

    12. Communications, assistance and complaints

    Any communication, request for assistance or complaint must be sent via e-mail to academy@rulex.ai, in order to allow Rulex to provide a response within 20 working days.

    The User expressly authorizes Rulex to use his/her e-mail address in relation to the activities relating to the contract and to any sending of information relating to Rulex Academy

    13. Governing law and jurisdiction

    The contract entered into between Rulex and the User is governed by the laws of the Italian Republic. For any disputes arising from the contract or related to it, the following will apply:

    a) the Court of the place of residence or domicile of the European User-Consumer pursuant to the current Legislative Decree 206/2005 (Consumer Code);

    b) in any other case, the parties indicate the court of Genoa as the only valid jurisdiction for any disputes regarding the validity, interpretation, execution, or resolution of the Contract.

    14. Legal Clauses

    In the event that individual provisions of the General Conditions become invalid or ineffective, whether in whole or in part, the validity of the remaining provisions remains valid.
    The obligations and commitments deriving from the General Conditions, which by their nature are effective even after the expiry or termination of the contract, will remain valid and operative even after this date until they are satisfied.

    15. Changes to the General Conditions

    Rulex reserves the right to modify the General Conditions as well as the terms and characteristics of the Services at any time, by means of general notices to Users published on the Site or by e-mail communication to the User, containing an indication of the effective date of the modifications themselves, which must be at least 30 (thirty) days later than that of the notice.

    The continued use of even just one of the Services by the User after the term of 30 (thirty) days indicated above constitutes a willingness to accept the changes to the General Conditions.


    Last update: February 2023


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